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If you’re not satisfied with your purchase, contact us within 30 days of delivery and we’ll help you with a replacement or refund.

To qualify for a refund:
– Item must be unused and in original condition  
– Proof of purchase is required  
– Photos or videos may be requested to confirm the issue  

We do not accept returns for:
– Items damaged by pets  
– Items damaged through misuse  
– Orders with incorrect addresses provided by the customer  

Refunds are issued back to your original payment method once approved.

For any questions, email us at supportfurlycare@gmail.com.